Summer D.
First I want to say customer service was fantastic! The first rocker I received was a little unstable and one of the legs was scratched. I reached out to Finn and Emma and they offered to refund me my money or replace the rocker. They shipped me a new one so fast! They also gifted me one of their onsies fory little one and added the return label in the box to ship back the defective one. Very happy with how they handled everything. And the rocker is super cute and very stylish to boot!
Kristi p.
I ordered this for my grandchild because I thought it was so cute when I saw the pics in IG. This rocker took close to 4 months to arrive(with the only communication about this initiated by my emails to a customer service that is impossible to locate on the site). It is a nice baby lounger, but definitely not worth the grief.
Mer
I was really pleased with this purchase and the Finn and Emma customer service. The cushion stitching started coming undone and they sent me a new one that day!
Alexandra G.
The rocker is high quality and was easy to put together. Our little one is not here yet but we are excited to use it once the baby arrives! It does not rock quite as much as I expected but it will be a nice, secure seat to strap the baby into when we are working in the same room.
Jessa May S.
I ordered this on 10/16 and it arrived on 10/26. A lot of the prior reviews say that theirs did not arrive until 3 months after ordering. I am glad that they sorted out their delivery system and it arrived before my baby boy is born. It is super easy to install as I installed it myself. I am happy with this purchase as the wood itself is beautifully made. I am also happy that the wood perfectly matches the play gym frame in birch.
Brian R.
Was a perfect gift
Regina C.
The rocker itself is a beautiful, high quality piece of baby furniture, but I was highly disappointed by how long it took. Although I was prepared for some wait, based on the site, I did not expect to wait over three months, which caused me to lose out on the prime time that my baby was of age to use it.
Cheyenne A.
I love the rocker. It fits my home decor and isn’t tacky like a lot of baby products. However, I ordered it before my baby was born. I knew it took a while to ship so I ordered early, apparently not early enough. When I ordered was when covid first became a scare. There was nothing on the website about delayed shipping. Weeks went by and it never shipped, I knew it came from Paris but I wasn’t expecting to wait months. I did. I contacted Finn + Emma via Instagram just to get a quick reply on why it was taking so long. The Instagram message response was the rudest response I have ever gotten from a company. Customer service is a total negative on your company. I was so upset, as a new mom I just wanted the rocker I had ordered for my baby before she was born. The rocker didn’t get here until my baby was almost 3 months old and at the weight limit. It has hardly been used because of this. There is fuzz all over it and not from my house or child. It came that way and I’m afraid to clean it and make it worse. I should have ordered from a different company looking back on it. I understand covid caused a lot of headaches with shipping, but it wasn’t my fault nor should I have gotten a nasty reply when asking about a product I spent hundreds of dollars on. Will never order from this company ever again.
Herbert A.
Wow, super perfect, well made, a keeper in the family handed down generations after generations. My granddaughter Renny Louise loves this rocker.
